Doro’s sustainable strategy
With the sustainable strategy, Doro has an ambition to continue to create value for society and users, standing on a solid foundation.

Our Mission
The business’ foundation and the created value hold up the Doro Mission: Doro makes technology accessible for seniors – so they can live better lives!
By using smart innovations and technology specifically adapted to seniors’ needs, Doro enables generations to connect digitally, both at home and whilst out and about.
Doro’s products and services create the possibility for seniors to live active and independent lives, and ensure peace of mind when it matters the most.

Created value
It is within social sustainability for customers, that Doro has the greatest impact and can really make a difference. This part creates value for users, customers and society alike.
Doro's created value is to offer easy-to-use, accessible and reliable products and services specifically designed for seniors, as well as to offer resource efficiency. In this way, Doro ensures the inclusion of seniors in society and reduces from technology and the digital world.
Doro's most important contribution to sustainable development is the company's products and services that provide an opportunity for seniors and the disabled to live more independent, safer and better lives, with the help of technology.
Social sustainability is where we really make a difference!

Foundation
There must be a solid foundation, with control of the sustainability issues a that all companies and industries must adhere to: work environment, equality, control of suppliers, environmental management, legal issues, etc.
Sustainability is an integral part of Doro’s long-term strategy. Doro's contribution to the UN sustainable development goals are:
- “Decent working conditions and economic growth”,
- “Reduce inequality”,
- “Responsible consumption and production”.
Further, all Doro’s packaging is eco friendly having removed all plastics from gift-boxes. In addition, Doro strives to reduce its CO2 footprint by removing the number of in-box items, such as headsets, USB cables etc.

"Every small action matters when it comes to preserving our planet."
— Unknown
Resource efficiency
Society costs
Senior technology is not about replacing human resources with technology and automation. Senior technology is primarily about including seniors in the digital world, enabling them to have active and independent lives – both at home and when out and about, while also creating safety and peace of mind for seniors and their relatives alike.
Secondly, senior technology is also about more efficient usage of the resources we have through our seniors. Many seniors are highly competent and very willing to continue sharing their wealth of knowledge and experience. That their knowledge is being used and put into practice does not only benefit them personally by keeping them mentally active and healthy, but also benefits society as a whole.
Caring for people and planet
Doro works in various ways to minimise climate impact e.g. through environmental improvement of the car fleet and eco-driver training.
Doro also promotes remote and home working in order to further decrease commuting.
Energy consumption within our office premises is measured annually and we strive to reduce the environmental impact through optimum use of the space and the use of fossil-free energy.
Doro endeavours to keep transportation costs, and the environmental impact from doing this, as low as possible.
Products to trust
User value
User analysis and field tests are performed with seniors when developing our new products.
Doro's product development is quality certified according to ISO 9001 and has clear processes for products and services to meet customer requirements, as well as to comply with international and local regulation. Important areas which are addressed are materials used, how waste management and recycling requirements are fulfilled and how products are designed to make them safer and more user-friendly.
Repairability
Life cycle assessment shows that prolonging the product lifetime is the best thing we can do for the environment. Doro therefore always promotes designs with a long lifetime for its products.
Consequently, the majority of Doro products have replaceable batteries, which prolongs the product life and simplifies repair and recycling.
In addition, we know that 70% of Doro feature phones and 30% of smartphones are used for more than 3 years.
As of 2021, repairability is now considered earlier in the product development process. A good example of this is the new smartphone range which has an "easy to open" design to improve repairability whereas the previous smartphone versions were glued and therefore difficult to open for repairs.
Rosponsible business foundation
Employees
Doro must be an attractive and stimulating workplace for the many occupational groups represented in the company.
Read more under Career
Supply chain
Doro has long-term partnerships with its suppliers. Suppliers are regularly audited to ensure that they comply with Doro's requirements. Suppliers are expected to sign and comply with Doro's CSR policy for suppliers, which is based on Doro Business Ethics and the UN Global Compact's ten principles on human rights, labour law, the environment, and anti-corruption.
If a supplier violates the policy or any other requirement, Doro makes it clear that this is not acceptable. For continued cooperation, we demand that the supplier develops an action plan for improvement. Should the supplier still fail to meet the requirements, Doro has the right to suspend the cooperation.
Governance
Doro follows several policies to secure good and ethical governance of the company.
Annual training of employees with regards to corruption and bribery is undertake and to increase the awareness of how everyone can contribute to minimise such practises.
In 20 years not a single corruption incident has been documented at Doro.
During 2021, a specific risk assessment of corruption was conducted and in addition there was a whistleblowing routine in place.
All purchasing personnel have received a targeted digital course in business ethics 2020, which 95% have completed. All sales staff have received a digital course focused on business ethics in conjunction with sales, which 85% have completed.
All employees take part in Doro Business Ethics nano learnings.
Finally, Doro has clear rules for insider dealings, communicated to all employees and provides information in accordance with stock market regulations and International Financial Reporting Standards (IFRS).
For more info, see “Standards and Policies” and “Whistle blower”.

