One extra year of protection
Extend your Doro warranty by one year
Register an eligible new Doro phone within one month of purchase and receive an additional year of warranty cover.*
It’s a simple way to enjoy your Doro phone with extra reassurance for longer.
One more year of warranty cover
The Doro Warranty Extension gives eligible customers an additional year of warranty protection on qualifying new Doro phones.
Simply register your device within one month of purchase and provide the required purchase and product information.
The extension is linked to the registered product and customer and is non-transferable.
How it works
Three simple steps
Buy an eligible Doro phone
Purchase a new qualifying Doro product for personal, domestic use.
Register within one month of purchase
Complete the warranty extension form within one month of your purchase
Keep your details handy
Once registered, keep your proof of purchase and product details somewhere safe in case you need to make a warranty claim later.
FAQs
What does the extended warranty cover?
The warranty extension applies under the condition that the product is used in compliance with the instructions supplied. The warranty does not cover deterioration due to improper use, battery replacement, consumable materials, natural wear and tear.
The warranty does not cover networks or connectivity issues beyond our control. The product will work as per the product specification stipulated and we cannot be held responsible for third party products/networks not connecting or changing specifications.
The one year warranty extension is non-transferable and applies exclusively to new applicable products registered within one months of purchase.
How much does the Doro Warranty Extension cost?
The one-year warranty extension is available at no additional cost for eligible products, provided the product is registered within one month of purchase and meets the applicable terms.
How long do I have to register my phone?
You must register your eligible Doro product within one month of purchase.
Registrations made after this period may not qualify for the additional warranty year.
Do I need my receipt?
Yes. A digital copy of your full receipt or order confirmation is required as proof of purchase.
Without valid proof of purchase, Doro cannot provide the extended warranty period.
Where can I find my IMEI or serial number?
Your IMEI or product serial number can usually be found on the product packaging.
The registration form also includes guidance to help you identify the correct number.
Is the warranty extension transferable?
No. The one-year warranty extension is non-transferable and applies only to the registered customer and eligible product.
What happens if I forget to register within one month?
The additional warranty year requires registration within one month of purchase. If the registration window has passed, the extension may no longer be available.